Terms
TERMS
Please take a moment to read the following prior to making your final-sale purchase.
THE PRESENT TERMS AND CONDITIONS APPLY BETWEEN :
INLOUVE
WHOSE HEAD OFFICE IS LOCATED AT: 11 RUE DE BERNE 75008 PARIS FRANCE
E-MAIL: IAM@INLOUVE.COM
HEREINAFTER “THE SELLER”
AND :
ANY PERSON WISHING TO MAKE A PURCHASE VIA THE SELLER’S WEBSITE, AT THE ADDRESS HTTPS://INLOUVE.COM
HEREINAFTER “THE CUSTOMER” OR “THE BUYER”
ARTICLE 1: OBJECT
THESE GENERAL CONDITIONS OF SALE ARE INTENDED TO DEFINE THE CONTRACTUAL RELATIONSHIP BETWEEN THE SELLER AND THE CUSTOMER, AND THE CONDITIONS APPLICABLE TO ANY PURCHASE MADE THROUGH THE SELLER’S MERCHANT SITE HTTPS://INLOUVE.COM HEREIN NAMED. “THE SITE”.
THE CUSTOMER MUST BE AT LEAST 18 YEARS OF AGE AND HAVE LEGAL CAPACITY OR HOLD A PARENTAL AUTHORIZATION ALLOWING HIM TO MAKE AN ORDER ON THE SITE.
THE ACQUISITION OF A PRODUCT THROUGH THE SITE IMPLIES FULL AND ENTIRE ACCEPTANCE BY THE CUSTOMER OF THESE GENERAL CONDITIONS OF SALE. THESE WILL PREVAIL OVER ANY OTHER GENERAL OR SPECIAL CONDITIONS OF THE CUSTOMER.
THE SELLER RESERVES THE POSSIBILITY OF MODIFYING THESE GENERAL CONDITIONS OF SALE AT ANY TIME. IT IS, HOWEVER, AGREED THAT THE CONDITIONS APPLICABLE TO THE CUSTOMER WILL BE THOSE IN FORCE ON THE DATE OF HIS ORDER ON THE SITE.
ARTICLE 2: SITE
HTTPS://INLOUVE.COM SITE (HEREIN AFTER THE “SITE”) IS AN E-COMMERCE SITE ACCESSIBLE BY THE INTERNET NETWORK AT HTTPS://INLOUVE.COM AND IS OPEN TO ANY USER OF THIS NETWORK.
THE SITE OFFERS FOR SALE A VARIETY OF SECOND-HAND CLOTHING AND ACCESSORIES INTENDED FOR WOMEN (HEREIN “PRODUCT(S)”) TO INTERNET USERS NAVIGATING ON THE SITE (HEREIN “USER (S)”). FOR THE APPLICATION HEREIN, IT IS AGREED THAT THE USER AND INLOUVE WILL BE COLLECTIVELY NAMED THE “PARTIES” AND INDIVIDUALLY NAMED THE “PARTY”, AND THAT THE USER WHO HAS VALIDATED AN ORDER WILL THEN BE NAMED THE “PURCHASER”. USER’S RIGHTS AND OBLIGATIONS NECESSARILY APPLY TO THE PURCHASER.
THE PURCHASER DECLARES HAVING FULL LEGAL CAPACITY.
ALL ORDERS OF A PRODUCT OFFERED ON THE SITE ASSUME CONSULTATION AND EXPRESS ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE.
AS A REMINDER, IN ACCORDANCE WITH THE PROVISIONS OF ARTICLES 1316 TO 1316-4 OF THE CIVIL CODE, COMPLETED BY DECREE N ° 2001-272 OF MARCH 30, 2001, TAKEN FOR THE APPLICATION OF ARTICLE 1316-4 OF THE CIVIL CODE AND RELATING TO THE ELECTRONIC SIGNATURE, INLOUVE SPECIFIES THAT THE VALIDATION OF THE PURCHASE ORDER AS SPECIFIED IN ARTICLE 5.3 BELOW, CONSTITUTES AN ELECTRONIC SIGNATURE WHICH HAS, BETWEEN THE PARTIES, THE SAME VALUE AS A HANDWRITTEN SIGNATURE.
THE GENERAL CONDITIONS OF SALE ARE INTENDED TO DEFINE THE RIGHTS AND OBLIGATIONS OF THE PARTIES ARISING FROM THE ONLINE SALE OF THE PRODUCTS OFFERED ON THE SITE.
ARTICLE 3: PRODUCTS
PRODUCT DESCRIPTION
THE PRODUCTS OFFERED BY INLOUVE ARE THOSE THAT APPEAR ON THE SITE ON THE DAY OF ITS CONSULTATION BY THE USER.
THE PRODUCTS OFFERED BY INLOUVE ARE RARE AND CAREFULLY SELECTED. THE MEASURES, THE QUALITY, THE MATERIAL ARE LISTED IN THE DESCRIPTION OF THE ARTICLE TO GUARANTEE A RIGOROUS REPRESENTATION OF IT. THE PRODUCTS OFFERED BY INLOUVE ARE VINTAGE PIECES AND AS SOON, MAY PRESENT SLIGHT IMPERFECTIONS DUE TO THEIR AGE, PLEASE APPRECIATE THESE ITEMS FOR THEIR CHARACTER.
THE PRODUCTS ARE DESCRIBED AND PRESENTED WITH THE GREATEST ACCURACY POSSIBLE. THE PHOTOGRAPHS ILLUSTRATE, IN SUPPORT OF THE TEXT, THE PRODUCTS ARE NOT IN THE CONTRACTUAL SCOPE. AS SOON, IF INLOUVE ATTEMPTS TO REPRESENT AS TRULY AS POSSIBLE THE PRODUCTS WHOSE PHOTOS ARE POSTED ON THE SITE, COLOR VARIATIONS MAY OCCUR; IN PARTICULAR DUE TO THE TECHNICAL LIMITATIONS OF THE COLOR RENDERING OF COMPUTER EQUIPMENT.
PRODUCT AVAILABILITY
INLOUVE UNDERTAKES TO HONOR ORDERS RECEIVED ONLY WITHIN THE LIMIT OF AVAILABLE STOCKS. IN THE LACK OF AVAILABILITY OF ONE OR MORE PRODUCT(S), INLOUVE UNDERTAKES TO INFORM THE USER AS SOON AS POSSIBLE. INLOUVE TAKES NO RESPONSIBILITY FOR OUT OF STOCKS OR UNAVAILABILITY OF PRODUCTS.
THE UNAVAILABILITY OF THE PRODUCT MAY BE NOTIFIED TO THE USER:
• WHEN ENTERING THE ORDER, IT WILL BE INDICATED THAT THE DESIRED PRODUCT IS MOMENTLY UNAVAILABLE
• SUBSEQUENT TO THE VALIDATION OF ITS ORDER BY E-MAIL ADDRESSED TO THE PURCHASER BY INLOUVE.
IN THE ASSUMPTION THAT THE PAYMENT HAS ALREADY BEEN MADE, INLOUVE UNDERTAKES TO CONTACT THE PAYPAL OR STRIPE PAYMENT SERVICE TO SUBTRACT THE AMOUNT DELETED FROM THE PURCHASER’S BANK ACCOUNT THE PRICE (S) OF THE PRODUCT ( S) UNAVAILABLE (S).
PRODUCT OWNERSHIP
THE PRODUCTS ORDERED REMAIN THE PROPERTY OF INLOUVE UNTIL FULL COLLECTION OF THE PRICE.
ARTICLE 4: PRICE
THE PRICES INDICATED BY THE SELLER AT THE TIME OF THE ORDER ARE DRAWN IN EUROS INCL. VAT, BASED ON VAT AT THE RATE IN FORCE ON THE DAY OF THE ORDER. ANY RATE CHANGE WILL BE IMPACTED WITHOUT DELAY ON THE PRICE OF THE PRODUCTS OFFERED.
THE PRICE CHARGED TO THE PURCHASER IS THE PRICE INDICATED ON THE ORDER CONFIRMATION SENT BY E-MAIL BY INLOUVE.
INLOUVE RESERVES THE RIGHT TO CHANGE ITS PRICES AT ANY TIME WITHOUT NOTICE. THE PRODUCTS WILL BE INVOICED BASED ON THE RATES IN FORCE AT THE TIME OF THE ORDER REGISTRATION SUBJECT TO THE AVAILABILITY OF THE PRODUCTS. THE RATE IN FORCE IS THAT INDICATED ON THE SITE.
THE PRICE IS PAYABLE IN FULL AND IN A SINGLE PAYMENT ON VALIDATION OF THE ORDER.
ANY UNPAID WILL LEAD TO THE BILLING OF A LUMP SUM OF 25 EUROS PER PAYMENT INCIDENT. THE DATA REGISTERED BY THE SITE CONSTITUTE PROOF OF PAST TRANSACTIONS BETWEEN INLOUVE AND THE PURCHASER. THE DATA RECORDED BY THE PAYMENT SYSTEM CONSTITUTE PROOF OF FINANCIAL TRANSACTIONS. THE SALE BECOMES FINAL AFTER ACCEPTANCE OF THE SECURE SERVICES TRANSACTION.
ARTICLE 5: PAYMENT
IT IS SPECIFIED THAT ANY PAYMENT ON THE SITE CAN BE MADE BY CREDIT CARD. PAYMENT FOR PURCHASES ON THE SITE CAN BE MADE FROM FRANCE OR ABROAD IN COMPLETE SECURITY, 24 HOURS A 24, 7 DAYS A WEEK, BY BANK CARD BELONGING TO THE FOLLOWING NETWORKS:
• CREDIT CARD
• VISA
• MASTERCARD
• AMEX
THE USER WILL ENTER THE CARD NUMBER, THE CARD EXPIRY DATE, THE NAME OF THE CARD HOLDER AND THE VISUAL CRYPTOGRAM LOCATED ON THE BACK OF THE CREDIT CARD.
INLOUVE RESERVES THE RIGHT TO REFUSE TO HONOR ANY ORDER FROM A USER WITH WHOM IT IS IN DISPUTE, OF ANY KIND.
INLOUVE USES THE STRIPE SECURE PAYMENT SERVICE. THE INTEGRITY OF DATA EXCHANGED BETWEEN THE PURCHASER AND THE STRIPE SECURE PLATFORM IS PROTECTED AGAINST HACKING ATTEMPTS. CONFIDENTIAL DATA IS DIRECTLY TRANSMITTED ENCRYPTED ON THE SERVER ON STRIPE, WITHOUT EVER TRANSIT TO INLOUVE SERVERS.
INLOUVE RESERVES THE FREEDOM TO CANCEL ANY ORDERS WHICH PRESENT A RISK OF FRAUDULENT CREDIT CARD USE.
ARTICLE 6: ORDER
NAVIGATION WITHIN THE SITE
THE USER CAN NAVIGATE FREELY ON THE SITE, WITHOUT BEING COMMITTED TO AN ORDER.
REGISTRATION OF AN ORDER
TO PLACE AN ORDER, THE USER SHOULD CLICK ON THE “ADD TO CART” BUTTON. EACH NEW ADDING IN THE BASKET WILL BE INDICATED BY THE APPEARANCE OF A SPECIFIC SCREEN.
AT ANY TIME BEFORE THE VALIDATION OF THE ORDER, THE USER CAN:
• GET A SUMMARY OF THE PRODUCTS HE SELECTED AND MODIFY THE ORDER, BY CLICKING ON THE “BASKET” LINK,
• CONTINUE YOUR SELECTION OF PRODUCTS BY CLICKING ON “CONTINUE MY PURCHASES”,
• FINISH YOUR SELECTION OF PRODUCTS AND VALIDATE THE PURCHASE BY CLICKING ON “ORDER”.
TO ORDER THE PRODUCTS THUS SELECTED, THE USER WILL CLICK ON THE “ORDER” ICON AND VALIDATE THE PURCHASE ROUTE OFFERED.
A PURCHASE ORDER WILL APPEAR ON THE SCREEN, SUMMARY: THE NATURE, QUANTITY AND PRICE OF THE PRODUCTS RETAINED BY THE USER, AS WELL AS THE TOTAL AMOUNT OF THE ORDER.
THE USER SHOULD IDENTIFY HIMSELF BY COMPLETING THE FORM ACCURATELY FOR THIS PURPOSE ON WHICH SHE WILL INCLUDE IN PARTICULAR THE INFORMATION NECESSARY FOR HIS IDENTIFICATION: HIS FIRST NAME, LAST NAME, EMAIL ADDRESS, PASSWORD, DELIVERY ADDRESS AND ADDRESS BILLING.
THE USER IS INFORMED AND AGREES THAT THE ENTRY OF HIS IDENTIFIER IS PROOF OF HIS IDENTITY AND SHOWS HIS CONSENT.
FINAL VALIDATION OF AN ORDER
THE VALIDATION BY THE USER OF HIS ORDER ON THE SITE INDICATES ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE.
THE USER WILL THEN BE INVITED TO PAY HIS ORDER BY ENTERING HIS BANKING DETAILS.
CONFIRMATION OF AN ORDER
WHEN THE BUYER VALIDATES PAYMENT FOR HIS ORDER, A SUMMARY IS DISPLAYED WITH THE TRANSACTION NUMBER. THIS SUMMARY IS ALSO ADDRESSED BY AN ORDER CONFIRMATION EMAIL.
A SHIPMENT CONFIRMATION E-MAIL IS SENT TO THE PURCHASER ON THE DAY OF THE SHIPMENT OF THE PRODUCTS, CONTAINING THE PACKAGE TRACKING LINK.
ARTICLE 7: DELIVERY
DELIVERY TERMS AND TIMES
THE PRODUCTS ORDERED ARE, AT THE PURCHASER’S CHOICE, DELIVERED TO ANY ADDRESS ANYWHERE IN THE WORLD. DELIVERIES ARE MADE TO THE ADDRESS INDICATED BY THE CUSTOMER FOR THIS PURPOSE.
IN ALL CASES, THE BUYER CAN CHECK THE TRACKING OF HIS ORDER ON THE INTERNET. INLOUVE UNDERTAKES TO MAKE ITS BEST EFFORTS TO FULFILL THE ORDER WITHIN THIRTY (30) DAYS FROM THE DAY FOLLOWING THAT OF VALIDATION OF THE ORDER, EXCEPT IN CASE OF FORCE MAJEURE.
THE PRODUCTS ORDERED BY THE PURCHASER WILL BE DELIVERED TO THE ADDRESS INDICATED BY THE LATTER ON THE PURCHASE ORDER OR DROPPED AT THE POST OFFICE ON WHICH THE DELIVERY ADDRESS MENTIONED BY THE PURCHASER DEPENDS, IN THE EVENT OF THE ABSENCE OF THE RECIPIENT OF THE PRODUCTS . IN THIS LATEST ASSUMPTION, THE FACTOR WILL LEAVE A PASSAGE NOTICE IN THE MAILBOX OF THE RECIPIENT ALLOWING TO PICK UP HIS PARCEL DURING WORKING HOURS FROM THE POST OFFICE, WITHIN FIFTEEN (15) DAYS.
THE DELIVERY ADDRESS MUST NOT BE A PO BOX. THE INFORMATION PROVIDED BY THE PURCHASER, WHEN THE ORDER IS TAKEN, COMMIT TO THE PURCHASER. IN THE EVENT OF AN ERROR IN THE WORDING OF THE RECIPIENT’S CONTACT INFORMATION, INLOUVE CANNOT BE HELD RESPONSIBLE FOR THE IMPOSSIBILITY OF DELIVERY OF THE PRODUCT.
THE SHIPPING PRICES ARE CALCULATED ACCORDING TO THE WEIGHT OF THE PACKAGE AND THE PLACE OF DESTINATION, ACCORDING TO THE SCHEDULES IN FORCE BY THE POSTAL SERVICES. FOR ANY DELIVERY OUTSIDE METROPOLITAN FRANCE, THE SHIPPING COSTS ARE DUE WHATEVER THE AMOUNT OF THE ORDER. ANY REDIRECTION DUE TO AN INCORRECT DELIVERY ADDRESS OR NON-COLLECTION FROM THE POSTAL SERVICES WILL RESULT IN ADDITIONAL COSTS, AFTER ACCEPTANCE BY THE PURCHASER. IN THE EVENT OF PURCHASER’S REFUSAL TO PAY THESE ADDITIONAL REDIRECTION FEES, THE ORDER WILL BE CANCELED AND THE ORDER PRICE WILL BE REFUNDED TO THE PURCHASER’S ACCOUNT DEDUCTING THE SHIPPING COSTS INCURRED.
DELIVERY PROBLEMS
DELIVERY TIMES ARE AVAILABLE ON THE SITE AND MAY VARY DEPENDING ON THE AVAILABILITY OF THE PRODUCTS THAT ARE THE SUBJECT OF THE ORDER.
DELIVERY TIMES ARE WORKING DAYS AND CORRESPOND TO THE AVERAGE TIMES FOR PREPARATION AND DELIVERY OF THE ORDER IN THE TERRITORY.
DELIVERY TIMES START FROM THE DATE OF CONFIRMATION OF THE ORDER BY THE SELLER.
THE SELLER UNDERTAKES TO MAKE ITS BEST EFFORTS TO DELIVER THE PRODUCTS ORDERED BY THE PURCHASER WITHIN THE ABOVE-SPECIFIED TIMES. HOWEVER, THESE DEADLINES ARE COMMUNICATED FOR INFORMATION ONLY AND ANY EXCEEDING WILL NOT RESULT IN ANY DAMAGE AND INTEREST, WITHDRAWAL OR CANCELLATION OF THE ORDER BY THE PURCHASER.
THE CUSTOMER IS SOLELY RESPONSIBLE FOR THE NON-PERFORMANCE OR IMPROPER EXECUTION OF THE CONTRACT DUE TO LACK OF INDICATION WHEN ORDERING (WRONG OR INCOMPLETE ADDRESS, NAME MISTAKE, etc.).
LIMITATION OF LIABILITY
THE PRODUCTS OFFERED COMPLY WITH THE FRENCH LEGISLATION IN FORCE. THE RESPONSIBILITY OF INLOUVE CANNOT BE ENGAGED IN THE EVENT OF NON-COMPLIANCE WITH THE LEGISLATION OF THE COUNTRY WHERE THE PRODUCTS ARE DELIVERED. IT IS UP TO THE PURCHASER TO CHECK WITH LOCAL AUTHORITIES THE POSSIBILITIES OF IMPORTATION OR USE OF THE PRODUCTS ORDERED.
ARTICLE 8: DATA PROTECTION
THE INFORMATION OF PERSONAL INFORMATION COLLECTED IN THE CONTEXT OF THE REMOTE SALE IS MANDATORY, THIS INFORMATION BEING NECESSARY FOR THE PROCESSING AND DELIVERY OF ORDERS AS WELL AS FOR ISSUING INVOICES. THIS INFORMATION IS STRICTLY CONFIDENTIAL. LACK OF INFORMATION IMPLIES THE AUTOMATIC REJECTION OF THE ORDER.
THE SECURITY PROTOCOL GUARANTEES TOTAL CONFIDENTIALITY OF THE INFORMATION TRANSMITTED. INLOUVE UNDERTAKES NOT TO TRANSMIT OR USE ANY PERSONAL INFORMATION OF ITS PURCHASERS (“COMPUTER AND FREEDOM” LAW N ° 78-17) EXCEPT IF THEY ARE RELATED TO ITS STRICT ACTIVITY.
IN ACCORDANCE WITH THE “COMPUTER AND FREEDOM” LAW No. 78-017 OF JANUARY 6, 1978, THE USER HAS A RIGHT OF ACCESS, CORRECTION AND OPPOSITION TO ANY COMMUNICATION OF PERSONAL INFORMATION CONCERNING HIMSELF. TO EXERCISE THIS RIGHT, THE USER SHOULD MAKE A REQUEST AT INLOUVE BY E-MAIL OR BY MAIL TO THE CONTACT DETAILS REFERRED TO IN ARTICLE 11.
ARTICLE 9: INTELLECTUAL PROPERTY
ALL ELEMENTS OF THE SITE, WHETHER VISUAL OR SOUND, ARE RESERVED UNDER COPYRIGHT AS WELL AS INTELLECTUAL AND ARTISTIC PROPERTY AND FOR THE ENTIRE WORLD. ANY TOTAL OR PARTIAL REPRODUCTION OF THE SITE IS STRICTLY PROHIBITED UNLESS PRIOR AGREEMENT. FAILURE TO COMPLY WITH THIS OBLIGATION CONSTITUTES INFRINGEMENT INVOLVING THE CIVIL AND PENAL LIABILITY OF ITS AUTHOR. Likewise, any process, relating in particular to the technique of framing or deep-linking, is formally prohibited, except for express, special and written authorization issued by the seller.
ARTICLE 10: COMMERCIAL OFFERS AND NEWSLETTERS
INLOUVE IS LIKELY TO SEND CUSTOMERS COMMERCIAL OFFERS BY MAIL, EMAIL, SMS, TELEPHONE OR VIA ALL WEB SPACES HELD BY INLOUVE OR ANY OF ITS SUBSIDIARIES ON SOCIAL NETWORKS, SUBJECT TO PRIOR ACCEPTANCE .
CUSTOMERS HAVE THE OPTION AT ANY TIME, FREE OF CHARGE, TO ITS COMMERCIAL PROSPECTING SENDINGS, BY CLICKING ON THE “UNSUBSCRIBE” LINK IN EACH EMAIL.
ARTICLE 11: CONTACT
BY E-MAIL TO: CONTACT@INLOUVE.COM
ARTICLE 12: PARTIAL NON-VALIDITY
IF ONE OR MORE PROVISIONS OF THESE GENERAL CONDITIONS OF SALE ARE HELD TO BE INVALID OR DECLARED AS SUCH UNDER AN APPLICATION OF A LAW, A REGULATION OR FOLLOWING A FINAL DECISION BY A COMPETENT COURT, THE OTHER PROVISIONS KEEP ALL THEIR STRENGTH AND REACH.
ARTICLE 13: INTEGRALITY OF THE CONTRACT
THESE GENERAL TERMS AND CONDITIONS OF SALE AND THE ORDER SUMMARY TRANSMITTED TO THE PURCHASER FORM A CONTRACTUAL ENTIRETY AND CONSTITUTE THE ENTIRE CONTRACTUAL RELATIONSHIP BETWEEN THE PARTIES.
IN THE EVENT OF ANY CONTRADICTION BETWEEN THESE DOCUMENTS, THE GENERAL CONDITIONS OF SALE WILL PREVAIL.
ARTICLE 14: APPLICABLE LAW – COMPETENT JURISDICTIONS
THESE GENERAL CONDITIONS OF SALE AND THE CONTRACTUAL RELATIONSHIP BETWEEN THE PARTIES ARE SUBJECT TO FRENCH LAW.
THE ENTIRE SITE IS THE EXCLUSIVE PROPERTY OF INLOUVE NO REPRODUCTION OR REPRESENTATION MAY TAKE PLACE WITHOUT THE PRIOR WRITTEN CONSENT OF INLOUVE.INLOUVE DOES NOT GUARANTEE THE ACCURACY OR COMPLETENESS OF THE INFORMATION PROVIDED ON THIS SITE AND THE PUBLISHER CANNOT BE ENGAGED IN THE EVENT OF ANY ERRORS. IF YOU NOTICE ANY, PLEASE REPORT IT TO: CONTACT@INLOUVE.COM INLOUVE RESERVES THE RIGHT TO CORRECT THE CONTENT AT ANY TIME WITHOUT NOTICE.